Support

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Getting started

How do I add photos?

Tap any empty slot in the grid. The toggle under the grid switches between taking a photo with the camera and picking one from your library. With Pro, the grid grows as you fill it — up to 100 items per set — and the picker can add videos too.

How do sets work? (Pro)

The badge in the top-right corner shows your current set. Tap it to switch sets, create a new one, or rename/delete the current one — or just swipe left and right on the grid to move between sets. Each set keeps its own photos, and only the current set's name is ever visible on screen.

How do I edit a photo?

Tap a photo to open it full size. The tool bar under it has delete, save-to-library, rotate, crop, and black & white. Crop offers Original, Square, and Free aspect ratios. Tapping crop or black & white a second time undoes the edit.

How do I send?

Tap Share. Your saved recipients, subject, and message are pre-filled — edit them right in the sheet, filter down to one recipient, flip the PDF toggle to merge everything into a single attachment, then choose Email or "AirDrop, message, and more".

How do I set my default recipients?

Open Settings (the gear button) and enter email addresses separated by commas, plus your default subject and message. Save once — every future share starts from there.

Share links (Pro)

How do iCloud share links work?

Tap Share → iCloud Link. PhotoSendr uploads the current set to its iCloud database and copies a private link. Anyone you give it to can open it in a web browser — no app, no account. Links expire on their own after 7 days.

How do I see or stop my links?

Settings → Shared Links lists every link you've created with its view count. Copy or re-share a link from there, or tap Stop to delete the shared copies immediately.

"Couldn't Create Link"

Creating links needs iCloud: make sure you're signed into iCloud in iOS Settings and have a network connection, then try again.

Why do links expire?

By design: a shared link shouldn't outlive its purpose. Expiry means nothing you shared stays up by accident, and you never have to remember to clean up. Recipients who want to keep the photos can save them — the shared page has a "Download all photos" button and a download button on every video. And you can end a share early any time from Settings → Shared Links, which deletes the copies from iCloud immediately.

How is this different from WeTransfer or Google Photos?

Transfer sites are built for one-off sends — no saved recipient list, no grid you refill each week, and an account upsell at every turn. Shared-album links from Google Photos or iCloud stay up until you remember to turn them off. PhotoSendr keeps your list ready, expires links on its own, shows you view counts, and deletes the shared copies the moment you stop sharing. (Comparisons reflect our understanding as of August 2026 — those products can change at any time; check their sites for current details.)

PhotoSendr Pro

What's free and what's Pro?

Free: one set of up to 6 photos, full editing, email, PDF, and share-sheet sending. Pro: multiple sets, sets that grow to 100 items, videos, and iCloud share links. Pro is $1.99/month, $14.99/year with a 7-day free trial, or $34.99 once for lifetime.

I bought PhotoSendr before v5 — do I pay again?

No. If you purchased PhotoSendr before version 5, the app unlocks Pro automatically, free, forever. If it doesn't, tap Restore Purchases in Settings.

How do I cancel or manage my subscription?

Subscriptions are billed by Apple: iOS Settings → your name → Subscriptions → PhotoSendr. Cancelling keeps Pro until the end of the paid period.

Troubleshooting

The Email button says Mail isn't set up

Emailing from PhotoSendr uses Apple's Mail app. If you don't use Apple Mail, add your account in Settings → Apps → Mail → Mail Accounts, or use the "AirDrop, message, and more" option to send with Gmail, Outlook, WhatsApp, and other apps.

The camera doesn't appear

Check iOS Settings → Privacy & Security → Camera and make sure PhotoSendr is allowed. The photo picker needs no permission — it's Apple's system picker and only hands the app what you pick.

Saving to my photo library doesn't work

PhotoSendr needs "Add Photos Only" permission to save edits. Check iOS Settings → Privacy & Security → Photos → PhotoSendr.

Your data

How do I delete my photos from the app?

Tap the trash button to clear the current set at once, or open a photo and use its delete button. Photos live only on your device — deleting them in the app removes them from the app's storage. Anything you shared with a link is deleted from iCloud when the link expires or you stop sharing it. Deleting the app removes everything the app stored on the device.

Privacy

No accounts, no tracking, no analytics. Photos leave your phone only when you send them or create a share link. See our Privacy Policy.